We're not the right fit for everyone.
That's a feature, not a bug.
Ask Erik works best with established local businesses that value professional IT as a long-term investment. If you're looking for the cheapest option or a one-time repair, we're not the right call.
We're a great fit if…
We're probably not if…
Specialized experience where it matters.
Dental & Medical Practices
HIPAA compliance, practice management software integration, reliable clinical systems, and patient data security. We understand the specific technology requirements for healthcare environments.
- HIPAA security rule implementation
- Practice management software support
- PHI encryption and access controls
- Business Associate Agreements
Law Firms
Client confidentiality, document security, and the reliability that billable-hour businesses depend on. We work with solo practitioners up to mid-size firms.
- Document management systems
- Secure remote access
- Client data protection
- Reliable uptime for billing-critical systems
Professional Services
Accounting, financial services, consulting, and other knowledge-work businesses where data is the asset and downtime costs real money.
- Microsoft 365 & Google Workspace
- Secure file sharing
- Technology planning and budgeting
- Staff onboarding/offboarding
Established Local Businesses
Any established Lane County business with 10–75 users that needs a professional IT partner — not a break/fix vendor who shows up when things are already broken.
- Proactive monitoring and maintenance
- Helpdesk for your team
- Technology roadmapping
- Vendor management
Home Services & Trades
General contractors, HVAC, plumbers, electricians, roofers, painters, and other trade businesses that depend on field software, mobile devices, and reliable scheduling to run their crew.
- Field software support (Jobber, ServiceTitan)
- Mobile device management for field techs
- Microsoft 365 or Google Workspace & QuickBooks
- Cybersecurity for customer data
Questions about whether we're a fit
What size of business does Ask Erik work with?
I work best with established businesses that have 10–75 users. That's the range where professional, proactive IT makes the biggest difference — where downtime actually costs real money and a data breach isn't just embarrassing, it's existential. If that's not you yet, I'd rather tell you honestly now than take you on and not be able to give your business the attention it needs.
Do you work with dental and medical practices?
Yes — healthcare is one of my core specialties, and I know how much pressure a practice owner is under to get compliance right while still running a business day-to-day. I support HIPAA Security Rule implementation, practice management software, PHI encryption and access controls, and Business Associate Agreements for dental, medical, and healthcare-adjacent practices, so you're not carrying that weight alone.
I just need a one-time computer repair. Can you help?
Probably not, and I'd rather tell you that straight up than waste your time. Ask Erik is built around ongoing managed IT partnerships for established businesses, not one-off repairs or home users. If a quick fix is really what you need, I'm happy to point you toward someone who's a better fit for that — no hard feelings.
What if I'm not sure whether Ask Erik is the right fit?
That uncertainty is completely normal, and it's exactly what the free 30-minute IT Assessment is for. We'll have an honest conversation about your business and your technology needs, and I'll tell you straight whether I'm the right partner for you — or point you toward someone who might be a better fit if I'm not. No pressure either way.
Do you work with startups or single-person businesses?
Generally not yet, and I know that's not what every business owner wants to hear when they're looking for help. I'm built for teams — established businesses with 10–75 users that have ongoing IT needs and compliance requirements. Startups and solo operations are usually a better fit for me once they've grown into that range — and I'd genuinely rather you come back to me then than sign up now and not get the attention you deserve.